Motivating Your Staff
Motivating your staff
Staff is the little-known secret to practice success. They are on the front lines in your office everyday. You can be the best doctor in town, but if your staff stinks, so does your practice. Make sure you take care of them. Having a proper reward system in place can be the deciding factor in motivating your staff to reaching your practice goals. In reality, if they have no vested interest in making the practice busier, they won’t! It makes no difference to them if you see 50 patients a week or 250 per week. Unless you make it worth their efforts. You can do that by good increasing incentives with good old fashioned MONEY!
There are many types of systems you could put into effect. Here is an outline of steps you need to take to implement a staff motivation program. Keep in mind that a good motivation program pays for itself through increased production form the staff members. Everybody wins!
Ø Set a goal of how many patient visits per week you can achieve in 6 months.
Ø Set a secondary goal as a back-up to that number.
Ø Set a third goal as a back-up to the secondary goal.
Ø Tell your staff what the first, second and third place goals are.
Ø Set dates by which the goals must be reached
Ø Once you meet the primary goal. Set another one to meet and consult your staff about the new rewards they would like to receive.
Have fun with it. Let your staff come up with idea too.
Dr. Perry Nickelston
1-866-595-7749 Ext. #2
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