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Embrace Criticism

Are you serious Dr. Perry? Yep! That’s right. Feedback is the breakfast of champions. Ask your patients what you can do better to assist them; ask your employees how you can be a better boss. Embrace the feedback and be open and willing to improve based on what you hear. If you ask for advice and never change behaviors, this system will not work. It’s amazing how your entire life can change from asking a better question. If you don’t like the answers you are getting, that’s too bad. Get over it! More often than not, the intensity of your reaction will help prioritize the areas which need the most work.

Everything in life you desire, lies just outside your comfort zone. So get out there and start stepping!

Perry Nickelston, DC

www.stopchasingpain.com

973-800-6570

Secrets To Creating Success

Here are some tips taken from one of my favorite books, ‘The One Minute Entrepreneur’ by Ken Blanchard. Check it out today. Fantastic advice…plain and simple!

Part #1: Building a Firm Foundation.

  • Be guided by values such as integrity, love, honesty, and purposeful work, because they’ll be the foundation your life is built on.
  • Write your values down and read them everyday.
  • Associate with people you admire and can learn from.
  • Keep a notebook of the wisdom you read, hear, and learn.
  • You never need to cheat to win.
  • What is right is more  important than who is right.

Part #2 Growing in Knowledge

  • You’ll be the same year after year except for the people you meet and the books you read.
  • You can get what you want in life if you help other people get what they want.
  • Lead with your ears.
  • Success occurs when opportunity and preparation meet.
  • It’s not who you know that counts; it’s who knows you and what they think of you.
  • When you feel moments impacting your destiny, seize the opportunity.

Next time we will cover ‘Learning the Craft’ and ‘Catching the Business Bug’.

Perry Nickelston, DC

www.stopchasingpain.com

973-800-6570

Communicate with your Clients

The ability to communicate with another person effectively is a key to success. It shows value and respect. Here are several key ways to show professional conduct. They will notice.

1. YOU communicate to your clients if you have a change in your schedule. You take ownershp of any changes and don’t expect front desk or maagement to handle it for you.

2. YOU communcate to your clients if you are going on vacation, having another doctor cover your office, changing your schedule, your rates, etc. You take ownership.

3. If a client’s treatment session regimen is up, YOU MUST communicate this to them. If you are uncomfortable with speaking finances to them for some reason(You need to work on this). Value your services.

4. Ask for feedback from your clients periodically. Feedback is the breakfast of champions. My favorite way is to ask this way. “On a scale of 1-10 how would you rate your experience in our office?” (Now the most important part!) Ask this follow up question, “What would it take to make it a 10?” POWERFUL! …This gives you the actions you can now take.

Remember the cost of trying to find a new client is not cheap. It’s far less expensive and far more powerful to focus on internal marketing and use your existing clientele to help build your business.

Perry Nickelston, DC

www.painlasercenter.com

973-800-6570